DRAFT — have reviewed by a solicitor before charging customers. Prepared for UK GDPR; not itself legal advice.

Terms of service

Last updated: 5 July 2026 · TODO(founder): confirm entity details before launch.

1. The service

SponsorFort is workflow and record-keeping software for UK employers who hold a Home Office sponsor licence. It tracks deadlines, organises evidence, produces summaries and drafts based on the records you enter.

2. Not legal or immigration advice — and no Home Office affiliation

SponsorFort is not legal or immigration advice. Immigration advice is regulated in the UK; for advice on your specific situation, consult a regulated immigration adviser or solicitor. Outputs (including classifications, deadlines and draft report text) are guidance based on published Home Office sponsor guidance and the data you provided — you are responsible for verifying them before relying on them.

SponsorFort is not affiliated with, endorsed by, or connected to the Home Office, UK Visas and Immigration, or the Sponsor UK / SMS services, and never submits anything to the Home Office on your behalf. Compliance with your sponsor duties remains entirely your responsibility.

3. Accounts and acceptable use

  • You must provide accurate information and keep credentials secure.
  • Each user needs their own login; you're responsible for your team's use.
  • No unlawful use, no attempting to access other organisations' data, no reselling without written agreement.
  • You confirm you have the right to store the personal data you upload.

4. Subscriptions and billing

  • 14-day free trial; a payment card is required and the chosen plan starts when the trial ends unless you cancel first.
  • Prices exclude VAT, which is added at checkout. Billing is monthly or annual in advance via Stripe.
  • Plan limits apply to sponsored workers not marked as ended; exceeding a limit blocks adding (never viewing).
  • You can cancel any time from the billing portal; access continues to the period end. Fees are non-refundable except where the law says otherwise.
  • If payment fails we retry; continued failure suspends access until resolved.

5. Your data

Your data stays yours. We process it only to provide the service, per the privacy policy and DPA. After cancellation your data is retained for 90 days for export, then deleted.

6. Availability and changes

We aim for high availability but the service is provided “as is” without uptime warranty at this stage. We may improve or change features; we'll give reasonable notice of material reductions.

7. Liability

Nothing limits liability that cannot be limited by law. Otherwise, our total liability in any 12-month period is capped at the fees you paid in that period, and we are not liable for indirect or consequential loss — including, for the avoidance of doubt, loss arising from decisions of the Home Office concerning your licence or workers. Software supports your compliance; it cannot guarantee it.

8. General

These terms are governed by the law of England and Wales, with exclusive jurisdiction of its courts. If a clause is unenforceable the rest stand. We may update these terms with 14 days' notice by email to account owners.